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AI & UX: Reports from the field | Michael Zuliani (IBM), Nathalie Crosbie (BMO) [PDF]

  • 30 Sep 2019
  • 7:00 PM - 9:00 PM
  • Bahen Centre, 40 St George St, Room 1190


AI and machine learning capabilities are becoming more prominent in user interface software. How are UX specialists adapting their practices for UX strategy, research, design, and evaluation in light of AI? We’ll hear from two people who will share their first-hand experiences:

Michael Zuliani | IBM

Nathalie Crosbie | BMO

Host: Paul McInerney


After the presentations, we'll continue the conversation at the Prenup Pub located a 3-minute walk away at 191 College St. We've reserved the second floor.


Michael Zuliani is Senior Designer at IBM where he collaborates with product managers and engineers to leverage machine learning to enhance IBM products. His role spans UX strategy, research, and design. His experience is primarily in complex work domains such as equipment maintenance, IoT for industrial applications, and IT systems.

Nathalie Crosbie is the Director of Artificial Intelligence Strategy at the BMO Financial Group. Nathalie drives the definition and delivery of current AI Technology work, identifies and develops new AI partnership opportunities, and promotes AI literacy through internal and external speaking engagements, partnerships and collaborations. Nathalie is also a coach and advisor for early-stage startups through Ryerson University’s Social Ventures Incubator.

Drawing from her experience as consultant and advisory for AI-focussed start-ups, and in Product Management, User-Experience Design (UXD), Research, Leadership, and Coaching, Nathalie has spent the last fifteen years delivering impactful and award-winning solutions through roles for mid-sized to mature startups (Wave Fintech AI, ROSS Intelligence Legaltech AI, a Healthtech startup, and Shopify) to enterprise household names like Rogers Communications, to entrepreneur for organizations she has founded or co-founded.

Nathalie excels at building relationships, identifying opportunities for growth and success, and delivering impact. She is passionate about the power of AI to solve important human and business problems and add value to people's lives and the world.

When she's not collaborating on interesting AI problems with her team, Nathalie does improv, plays competitive volleyball, organizes monthly foodie nights with friends, and spends time with her partner, two children and the Boston Terrier they love.

Find her on LinkedIn: ncrosbie


Michael Zuliani's presentation - 2019-9-30 Michael Zuliani - The intersection of Design and AI.pdf

Nathalie Crosbie's presentation - 2019-9-30 Nathalie Crosbie - AI and UX talk.pdf

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